{"id":8963,"date":"2026-06-23T16:57:37","date_gmt":"2026-06-23T16:57:37","guid":{"rendered":"https:\/\/yaninavallejos.com\/es\/?page_id=8963"},"modified":"2026-06-23T17:02:09","modified_gmt":"2026-06-23T17:02:09","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/yaninavallejos.com\/es\/libro-de-reclamaciones\/","title":{"rendered":"Libro de Reclamaciones"},"content":{"rendered":"<section class=\"l-section wpb_row height_custom\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1-4-1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-separator size_medium\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>EMPRESA Y\u00a0 RUC: Quantum design &amp; Technology &#8211; 10108045707<br \/>\nDireccion: San Antonio, 161. Chorrillos, Lima, Per\u00fa.<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Identificaci\u00f3n del Consumidor Reclamante<\/h4>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><form class=\"w-form  layout_ver for_cform us_form_1\" autocomplete=\"off\" action=\"https:\/\/yaninavallejos.com\/es\/es\/wp-json\/wp\/v2\/pages\/8963\" method=\"post\"><div class=\"w-form-h\"><div class=\"w-form-row for_text required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Nombre completo\" type=\"text\" name=\"us_form_1_text_1\" value placeholder=\"Nombre completo *\" data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Fill out this field<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_text required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"DNI \/ PASAPORTE\/ CARNET DE EXTRANJERIA\/ OTRO\" type=\"text\" name=\"us_form_1_text_2\" value placeholder=\"DNI \/ PASAPORTE\/ CARNET DE EXTRANJERIA\/ OTRO *\" data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Fill out this field<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_textarea required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<textarea aria-label=\"Direccion \/ Distrito \/Departamento \/ Provincia\" name=\"us_form_1_textarea_1\" placeholder=\"Direccion \/ Distrito \/Departamento \/ Provincia *\" data-required=\"true\" aria-required=\"true\"><\/textarea>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Fill out this field<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_text required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Telefono celular\" type=\"text\" name=\"us_form_1_text_3\" value placeholder=\"Telefono celular *\" data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Fill out this field<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_email required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<input aria-label=\"Correo electronico\" type=\"email\" name=\"us_form_1_email_1\" value placeholder=\"Correo electronico *\" data-required=\"true\" aria-required=\"true\"\/>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Please enter a valid email address.<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_textarea required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<textarea aria-label=\"Detalle de la Reclamaci\u00f3n\" name=\"us_form_1_textarea_2\" placeholder=\"Detalle de la Reclamaci\u00f3n *\" data-required=\"true\" aria-required=\"true\"><\/textarea>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Fill out this field<\/div>\r\n<\/div>\r\n<div class=\"w-form-row for_textarea required\">\r\n\t\t<div class=\"w-form-row-field\">\r\n\t\t\t\t\t\t<textarea aria-label=\"Pedido del Consumidor\" name=\"us_form_1_textarea_3\" placeholder=\"Pedido del Consumidor *\" data-required=\"true\" aria-required=\"true\"><\/textarea>\r\n\t\t\t<\/div>\r\n\t\t<div class=\"w-form-row-state\">Fill out this field<\/div>\r\n<\/div>\r\n<input type=\"hidden\" name=\"action\" value=\"us_ajax_cform\" \/>\r\n<input type=\"hidden\" name=\"post_id\" value=\"0\" \/>\r\n<input type=\"hidden\" name=\"form_index\" value=\"1\" \/>\r\n<div class=\"w-form-row for_submit align_left\">\r\n\t<button class=\"w-btn  us-btn-style_11\" aria-label=\"Enviar\" type=\"submit\">\r\n\t\t<span class=\"g-preloader type_1\"><\/span>\r\n\t\t\t\t<span class=\"w-btn-label\">Enviar<\/span>\r\n\t\t\t<\/button>\r\n\t<\/div>\r\n<\/div><div class=\"w-form-message\"><\/div><div class=\"w-form-json hidden\" onclick='return {&quot;ajaxurl&quot;:&quot;https:\\\/\\\/yaninavallejos.com\\\/es\\\/wp-admin\\\/admin-ajax.php&quot;,&quot;messages&quot;:{&quot;err_empty&quot;:&quot;Fill out this field&quot;,&quot;err_size&quot;:&quot;File size cannot exceed %s MB&quot;,&quot;err_extension&quot;:&quot;%s file type is not allowed&quot;}}'><\/div><\/form><div class=\"w-separator size_medium\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul>\n<li><span lwc-7mnidhbn1n2=\"\" id=\"Label56-0\">El proveedor deber\u00e1 dar respuesta al reclamo y\/o queja en un plazo no mayor a quince (15) d\u00edas h\u00e1biles improrrogables.<\/span><\/li>\n<li><span lwc-7mnidhbn1n2=\"\" id=\"Label55-0\">La formulaci\u00f3n del reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias ni es requisito previo para interponer una denuncia ante Indecopi.<\/span><\/li>\n<li>Se le informa que sus datos ser\u00e1n tratados conforme a nuestra <a href=\"https:\/\/yaninavallejos.com\/es\/politica-de-privacidad-y-uso\/\">Pol\u00edtica de Privacidad y Uso de Datos Personales<\/a>, con la finalidad de dar respuesta a sus comunicaciones dentro del plazo de ley.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-separator size_medium\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"EMPRESA Y\u00a0 RUC: Quantum design &amp; Technology &#8211; 10108045707 Direccion: San Antonio, 161. Chorrillos, Lima, Per\u00fa. Identificaci\u00f3n del Consumidor Reclamante Fill out this field Fill out this field Fill out this field Fill out this field Please enter a valid email address. Fill out this field Fill out this field Enviar El proveedor deber\u00e1 dar...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8963","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yaninavallejos.com\/es\/wp-json\/wp\/v2\/pages\/8963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yaninavallejos.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yaninavallejos.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yaninavallejos.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yaninavallejos.com\/es\/wp-json\/wp\/v2\/comments?post=8963"}],"version-history":[{"count":2,"href":"https:\/\/yaninavallejos.com\/es\/wp-json\/wp\/v2\/pages\/8963\/revisions"}],"predecessor-version":[{"id":8967,"href":"https:\/\/yaninavallejos.com\/es\/wp-json\/wp\/v2\/pages\/8963\/revisions\/8967"}],"wp:attachment":[{"href":"https:\/\/yaninavallejos.com\/es\/wp-json\/wp\/v2\/media?parent=8963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}